Privacy Policy
Last updated: 19 June 2026
Residenza, S.L. ("Residenza", "we") respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish law. This policy explains what we collect and how we use it.
1. Data we collect
We collect the information you provide through our enquiry form — your name, email address, area of interest, indicative budget and any message — together with limited technical data such as your browser type and pages visited.
2. How we use your data
We use your data to respond to enquiries, arrange viewings, provide advisory services and improve our website. We process it on the basis of your consent and our legitimate interest in operating our business.
3. Sharing
We do not sell your data. We share it only with service providers acting on our instructions, or where required by law. Any transfer is subject to appropriate safeguards.
4. Retention
We keep personal data only as long as necessary for the purposes described, or as required by law, after which it is securely deleted.
5. Your rights
You may request access, rectification, erasure, restriction or portability of your data, and you may object to its processing. To exercise these rights, contact us at contact@residenza.cyou. You may also lodge a complaint with the Spanish data protection authority (AEPD).
6. Contact
For any question about this policy, write to Residenza, S.L., Paseo de la Castellana 81, 28046 Madrid, España, or email contact@residenza.cyou.